How can we help?
Welcome to our Help page. Below you will find useful information to support your visit to BCB, as well as frequently asked questions.
Visitor FAQs
View our frequently asked questions about visiting
Exhibitor FAQs
View our frequently asked questions about exhibiting
Venue and travel
Fine out more about getting to our event
Admissions policy
View our full event admissions policy
Scam warnings
View our scam warnings
Visitor...
General
When and where does BCB take place?
BCB takes place at Messe Berlin, from 11th to the 12th of May 2026.
What are the opening hours for visitors?
Visitors have access to BCB from 11am until 7pm.
What’s the program?
You will find a link here when the program is published.
What dining options are available for visitors?
There will be Food trucks and free water onsite.
Is there a VIP area and who has access?
Yes, there will be a VIP area only VIPs, speakers, press, and people on the guestlist can enter.
Can anyone attend BCB?
No, BCB is a trade show for industry professionals and associated partners only. Proof of appropriate identification must be presented in our ticket shop and will be approved by us. Additionally, Visitors have to be at least 18 years old.
Is the Fairground accessible for wheelchairs?
Yes, the fairground is accessible for wheelchairs.
Can I bring my dog?
No, animals are not allowed at the Fairgrounds.
Parking and Arrival
Can I park there/ Can I reach there using public transport?
Here, you can check how to reach the Fairground. We recommend traveling with public transport.
Is there a Dresscode?
Come as you are. BCB reserves the right to ask inappropriately dressed visitors to leave the venue.
Are Backpacks allowed / Will there be a cloakroom?
You can bring Backpacks that are smaller than DINA4 (21cm x 30cm) and there will be a cloakroom downstairs in the vault level.
Which entrance should be used at the exhibition grounds?
There is only one entrance, which is located on Wapping Lane.
Ticket purchase
How can I get a ticket for BCB?
You will find a link here when the ticket shop has opened.
Can I change the name on my ticket?
It’s not possible to change the ticket personalization after the transaction has been completed.
How can I cancel my ticket?
We do not offer cancellations. For any further questions please contact customer services.
How can I redeem a voucher?
You can redeem a voucher in our ticket shop in the section “redeem voucher’’.
Is there a discount for people with disabilities?
Visitors with a valid disability card must pay the full price but may bring one companion free of charge.
What kind of Tickets are available?
There are Tickets available for visitors for one day, two days, exhibitors and guest bartenders.
I lost my ticket – what now?
Don’t worry, your digital ticket is also accepted. If you have an account in our shop, simply log back in to access it. If there’s a problem, please contact customer services.
Can I spontaneously buy a Ticket at the Entrance?
Yes, there will be a cash desk at the entrance.
Exhibition preparation
Do I need to register in advance for workshop/stage places?
The sessions are first-come, first-serve. Be sure to arrive early to any sessions you would like to attend!
Where can I find an overview of all exhibitors and products?
You will find a link here when the exhibitors and products are published.
Which hotels are nearby and recommended by you?
You can book your Stay here.
What else can I do around Berlin?
Do I need a Visa?
Please check the visa regulations that apply to your home country. You’ll find visa information in our ticket shop when purchasing a ticket for the BCB.
Exhibitor...
I am interested in becoming an exhibitor
Feel free to contact us or complete the form.
Do I have to exhibit the full two days?
Yes, exhibitors are required to exhibit in full length and are not allowed to deconstruct until the show officially finishes.
When is set up? How many days do I have to calculate for the Fair?
Information coming soon.
As an Exhibitor, how much time do I need for preparation? Until when can I register as an Exhibitor? What will the Fair provide me with?
Please contact us for further information.
Will there be an Awareness Team or security?
Yes, there will be a security team onsite.
Can't find what you're looking for?
If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.